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Service

The First Step to Your Next Sale

After-sales service is the first step to your next sale. Fortuna understands that customer retention equals business development.

A comprehensive panel for all your needs in Service. 


Each service has its own specific bar-coded job card. It guides and records every step of the service. The system has already notified the parts department of what is needed. Oil filters, air filters, spark plugs and oil are the basics, but if a fault has been reported, a particular part is pre-ordered and waiting for the vehicle to arrive.


The time worked on each job is recorded. Fortuna provides estimated job times and pre-plan technician schedules, improving efficiency and productivity while saving your business money.

Electronic Vehicle
Health Check (iVHC)

Provide a detailed service while creating a huge upsell opportunity for your workshop.

Exceptional Tool comes with Fortuna DMS.

iVHC is intuitive, interactive, and tightly integrated with our Fortuna DMS. It includes finance and repair plans for red and amber work upselling.

Many electronic vehicle health check systems are on the market, but we’ve done it differently from other providers, and it’s reaping huge rewards for our clients. We’ve made this tried-and-tested process more usable for dealerships and developed it further to allow for a greater upsell opportunity and conversion on red and amber work concerns identified in the service shop.

 

Moreover, we have focused heavily on integrating the DMS and the iVHC system. The system directly communicates with your technician’s tablet device, bringing workshop efficiency to a whole new level.


Few systems, if any, can compete with the high level of integration offered by the combination of these two top-quality products, iVHC and Fortuna.

  • 70-point vehicle check​

  • Defect image and video capture​​

  • List of previous concerns

  • ​Complete management of the upsell process​

  • Easy customer interaction

  • ​Transparency for customer

Contact Us

Ireland HQ

NESTA Business Centre, Kylemore Road, D10 CA33, Dublin, Ireland

US Office

Norristown, PA, 19404

Sales +353 087 255 46 04

Sales (US) +1 864 614 52 47

Support +353 1 645 00 00

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